We will also continue to provide community resource information for follow-up care, particularly for individuals presenting with mental health problems.Alameda Health System ( AHS), formerly Alameda County Medical Center ( ACMC), is an integrated public health care system organized as a public hospital authority. To that end, we have created mechanisms to ensure that staff consistently record a patient’s signature indicating the patient understands the discharge instructions, or document if the patient refuses to sign the discharge form. Following a thorough internal review of this incident, it was determined that the adherence to some administrative procedures should be strengthened. We are committed to delivering the best possible care and reviewing our processes to optimize the care, safety and privacy of our patients. Because of patient privacy rights under HIPAA, we are restricted from providing details related to any patient’s care. We offer our sincerest condolences to Ms. "Providing the highest quality care for those we serve is a priority for Alameda Health System – Highland Hospital. Statement by Alameda Health System for KTVU Not because I’m a mother, but because I’m looking at laws and regulations that broke and nobody is being held accountable,” said Diston. “I expect someone to look at this and know I’m hurting. She has started a foundation in honor of her sons called the Kevi-Dems Straighter Path Foundation, combining both their first names. She said it’s a program designed to reduce recidivism for people coming from jails and prisons by focusing on embracing mental wellness. The Medical Board has jurisdiction over psychiatrists.” 2 Investigates reached out to the Medical Board which responded, “ does not have any authority to take any action against the hospital.”ĭiston sad she is still going to continue her fight in hopes of holding AHS accountable. When asked why CDPH accepted AHS’ Plan of Correction even though it did not respond to the lack of warning issue, the State wrote in an e-mail that the failure is "not enforceable by the California Department of Public Health. This is nothing,” said Diston after 2 Investigates showed her the statement.
Diston for the loss of her son…Following a thorough review of this incident, it was determined that the adherence to some administrative procedures should be strengthened.” In a statement AHS wrote, in part, “We offer our sincerest condolences to Ms. AHS’ response does not address the issue that nobody made a reasonable effort to warn McGhee or other family members about the possibility of Sells posing a threat to safety.īoth Alameda Health System and the California Department of Public Health declined on-camera interviews with 2 Investigates. The plan includes requiring patients to sign discharge papers and requiring staff to provide a list of community resources if patients need follow-up care. How can anyone trust Alameda Health System? How can anyone trust the state?” said Diston.Īfter failing to submit an acceptable response by its initial deadline, Alameda Health System has since submitted a Plan of Correction to the state to address the issues that were highlighted. Anybody that sees those papers and sees where my son is at, nobody is being held accountable. According to its deficiency report, the state found that Highland Hospital failed to assure that the emergency room psychiatrist made “reasonable efforts to communicate the threat” Sells made against his brother.Īlso, AHS emergency room staff failed to make a follow-up appointment with Sells to ensure he didn’t “attempt suicide or harm others.” 2 Investigates also learned the discharge papers’ signature lines for the patient and witness were left blank. Diston filed a complaint against AHS, and this month, investigators with the California Department of Public Health (CDPH) responded.
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